Is Enterprise a public company? No. Enterprise is privately held company principally owned by the Jack Taylor family. I would like to talk to an Enterprise Rent-A-Car customer service representative — who do I call? You can find Enterprise Rent-A-Car customer service contact information, as well as other Enterprise numbers and email addresses on our Contact Us page. Are your local offices franchises? No. Each of our local rental car offices is company owned. What is your business make-up? 93 percent of Enterprise's business takes place in the home city, where we serve customers who need a replacement vehicle, or need a vehicle for a special occasion such as a weekend getaway or business trip. At the airport, Enterprise primarily serves leisure travelers and value-minded business travelers who appreciate our high levels of customer service combined with our exceptional value. Can I take a photo of an Enterprise branch to accompany my story? While we strive to do everything we can to provide assistance to the media, we do not allow photos of Enterprise branches or employees to be taken to illustrate stories in which Enterprise is not involved. If you have a photo request for a story that does include Enterprise, please contact our Corporate Communications department and we will handle your request. Can I have a copy of your annual report? As a privately held company, Enterprise does not distribute a public annual report. Click here for a PDF of Enterprise’s corporate brochure. How do I find out how to apply for a donation or a sponsorship from your company? Please see our Enterprise Rent-A-Car Foundation guidelines in the What We Believe section, or call your local Enterprise Administration Office. What is Enterprise's position on car rental excise taxes funding unrelated community projects like stadiums, arts centers and highways? Car rental excise taxes have cost consumers and businesses almost $6 billion since 1990. Yet there is no special benefit for car rental customers, nor is there a direct connection between renting a car and using these public facilities or programs. Such arbitrary taxation is blatantly unfair not only to out-of-towners, but also to local consumers and businesses. It also violates the “benefit principle,” which holds that tax burdens should be assigned according to the benefits that taxpayers receive. As a result, federal legislation may be needed to prohibit discriminatory car rental excise taxes – and to protect the rights of consumers and businesses, whether they rent cars out of state or in their own hometown. Local government authority – including “states’ rights” – is a cornerstone of U.S. democracy. And we understand that cash-strapped municipal, county and state governments continue to look hard for revenue sources to fund worthwhile civic projects. However, as municipalities, counties and states carry out their critical role in protecting consumer and citizen rights, it is important that they extend that protection to all constituents, including car rental customers. For more information, go to www.nbta.org/traveltaxes What kinds of additional coverage does Enterprise offer? Enterprise offers customers in most locations the option to purchase optional coverages to provide a level of protection should they be involved in an accident while driving an Enterprise rental vehicle. The cost of these coverages varies by region. We suggest that all renters first check with their insurance provider to determine if the insurance coverage on their personal automobile extends to a rental car before making any decisions about which, if any, optional products to purchase. The following are the optional products offered at most Enterprise branches: Collision Damage Waiver — Covers the cost of damages to the rental car if the vehicle is involved in an accident. Personal Accident Insurance — Covers medical and ambulance bills for the rental car driver and passengers. Supplemental Liability Protection — Covers the cost of damages to a third party. Personal Effects Protection — Covers personal items in the rental car. How do I secure an interview with a local Enterprise employee for a story? All media requests — including requests for local interviews — must be handled through Enterprise's Corporate Communications department at the company's headquarters in St. Louis, and we ask that members of the media contact us directly instead of first contacting local employees. Why is your company named Enterprise? Our company is named after the USS Enterprise, the aircraft carrier aboard which our founder, Jack Taylor, served in World War II. Taylor founded Enterprise in 1957, after serving in the military and becoming a highly decorated fighter pilot. What other market segments does Enterprise serve? In addition to being North America's largest rental car company, Enterprise also has many other business divisions. These include Enterprise Fleet Management; Enterprise Car Sales; and Enterprise Rent-A-Truck, which rents trucks to commercial businesses. Do you sell your cars? Yes. If interested in buying a vehicle, you can search used cars for sale nationwide from Enterprise Car Sales. I cannot find any information about Enterprise's profit numbers on your Web site — why? As a privately held company, Enterprise does not release profit numbers to the public. However, annual revenue numbers can be found on our company fact sheet. What is the address of your Corporate Headquarters? 600 Corporate Park Drive St. Louis, MO 63105